Education Calendar
Enhance your skills as a volunteer manager! Attend any or all of the timely workshops, sessions and events offered in our 2002 - 2003 Calendar. Topics are presented by experienced guest speakers and designed for professional and personal development. Plan now to attend!
Sessions are offered free-of-charge to MVR Members. Non-members are welcome to attend one session as a guest… please pre-register by calling 403.320-2044
MVR EDUCATION SESSIONSAll sessions (unless otherwise noted):
Thursdays, 9:30am-noon NEW LOCATION! Volunteer LethbridgeLower level, 207 - 13 Street North, Lethbridge
9:30-10 self-introductions, agency news, idea sharing 10-11:45 workshop presentation 11:45-noon wrap-up
Please sign in when you arrive. Non-members please note: If attending for the first time, session is free; then $7.50/session.
Thursday, September 26/02Connie Furgason Thank Your Volunteers: Intro to Calligraphy
Saying thank you is THE number one way to recognize the contribution made by your volunteers. This workshop will introduce you to the art of beautiful writing and its many possibilities. As a participant, you will see a variety of samples and demos with various tools and mediums and have an opportunity to try some of these tools yourself. You will take home samples of calligraphy and a new understanding of this wonderful art! Connie Furgason was born and raised in Southern Alberta and has a university background in Art and English. She started teaching calligraphy in 1981 through L.C.C. and conducts workshops across Canada and the United States. Her work has been reproduced for the commercial market with several companies in the U.S. in the form of prints and greeting cards. Connie works from her studio in her home on an acreage in southeast Lethbridge, which she shares with her husband Dan and four children. Thursday, October 24/02MVR Takes you Places!
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Susan J. Ellis is President of Energize, Inc., a Philadelphia-based training, consulting and publishing firm she founded in 1977, specializing in volunteerism. Susan has assisted clients throughout North America, Europe, Asia, Latin America and Australia since to create or strengthen their volunteer corps. She is the author/co-author of 11 books, including ‘The Volunteer Recruitment Book’. Her innovative web site, www.energizeinc.com, has won international recognition as a premiere resource for volunteer program leaders. Susan is editor of the field’s first online journal, e-Volunteerism, a joint project launched in 2000 with Steve McCurley.
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Create a successful and rewarding "evaluation strategy" that will work wonders in your organization. Learn how to identify the appropriate components of an evaluation strategy and understand the basic 8 steps that need to be in place to ensure your organization can deliver an effective evaluation procedure for your volunteers. Learn the various stages of implementation and the importance of keeping in touch with them as often as possible. A hands-on, experiential workshop that will take the "guessing" out of the evaluation process.
Gillian Nish was born and raised in southern Alberta and is a graduate of the Lethbridge Community College. She has been General Manager of Chinook Country Tourist Association; Executive Director of the Tourism Industry Association of Alberta (Calgary) where she introduced the province-wide slogan entitled: "Smile, You're A Tourist Attraction!" In 1988, she moved back to Lethbridge and started her own company, execuserv plus inc., specializing in tourism, small business management, education and training programs. Gillian's no-nonsense, down-to-earth presentation style, sprinkled with energy, knowledge and enthusiasm, will convince you that it can be an exciting and very worthwhile process to learn to evaluate the volunteers in your organization, and that this process really works!
11:30am-1pm, Southern Alberta Art Gallery

Volunteer Managers deserve recognition too! Please join the MVR Board of Directors for this special treat. Guest speaker Dr. Vincent Hanlon will look at elements from his work and family life that have helped to create a balanced life.
Vincent Hanlon was born in Vancouver and grew up in Calgary. He initially studied English literature before turning to medicine. He has practiced emergency medicine since the mid eighties, first in Fort McMurray and then in Lethbridge. Presently he does emergency medicine on a part time basis in Alberta and Ontario. When he's not looking after patients in the emergency, he writes. Two years ago he published a book and audio CD called The ABC of the ER. He's presently working on a book about walking.
Elaine Steinke
Critical Thinking Skills for Volunteer Managers
Together we’ll explore definitions of critical thinking and consider the difference between it and ordinary thinking. We’ll consider critical thinking attributes & skills... are they valuable to us… do we have these attributes... do we practice these skills? We will discuss how it can become part of our Volunteer Management process.
Elaine Steinke graduated from The University of Lethbridge in 1992 with a BA in Sociology. She has held the positions of Senior Fund Development Officer, U of L; Owner/Operator of Black Bear Cottage B & B, Crowsnest Pass; Executive Director, Kidney Foundation of Canada for Southern Alberta; Volunteer Manager, Auxiliary Site, St. Michael’s Health Centre and Executive Director, Canyon Church Camp. Elaine is currently Support Services Coordinator, Family and Community Support Services for the City of Lethbridge.
Luigi's Restaurant, Mayor Magrath Drive, 9 am - 1pm.
Annual General Meeting PLUS:
Deborah Chenery
Project Management Think Tank for National Volunteer Week 2003
National Volunteer Week 2003 takes place April 27 to May 03, to thank and celebrate Canada’s 6.5 million volunteers and their invaluable contributions. Learn how to recognize your organization’s volunteers in fun, innovative ways. Deborah Chenery will explore volunteer recognition ideas and lead a brainstorming/idea sharing session involving your peers!
Deborah Chenery has worked for the past 16 years in the non-profit sector; much of it with the Canadian Mental Health Association as executive director. Prior to that, she was project manager for the City of Lethbridge 100th Anniversary celebrations. In addition, Deborah has been a sessional instructor at Lethbridge Community College for the past 12 years. She has also held many volunteer positions including Chairperson of the City of Lethbridge and Lethbridge City Police Floral Emblem Committees and currently holds membership on the Minister of Government Services Charitable Advisory Committee. Over the years, she has had many opportunities to be involved in project management and has developed a great deal of respect for the value of volunteers and the tremendous role they play in the health of our communities.
Featuring Steve McCurley

Sven Erickson’s Conference Rooms
Pre-registration required: 320-2044
9:00-10:15 Creating High Impact Jobs for Volunteers A volunteer program is only as productive as the work which is offered to the volunteers. This session will show you how to work with agency staff to create high impact jobs and how to educate staff on getting the most out of a skilled volunteer workforce
10:30-noon Come Out with Your Hands Up: A Guide to Volunteer Recruitment This workshop covers the theory and practical application of volunteer recruitment. Helps analyze what your program has to offer volunteers and how you can develop a system for recruiting the right volunteers for your agency.
1:00-4:00 Evaluating Volunteer Programs A program manager’s guide to designing and operating evaluation systems for a volunteer program. Covers three systems for program evaluation (outcome statistics, customer service, and comparison to national standards).
Steve McCurley has worked in Canada, England, the Caribbean, and South America and is currently a partner in VM Systems, a management consult-ing firm specializing in helping organizations improve their utilization of volunteers. He has served as a consultant on volunteer program development to Special Olympics International, the National Park Service, the Points of Light Foundation and other groups. McCurley is a member of numerous boards. He is the co-editor with Susan Ellis of the e-Volunteerism on-line journal and is one of the founding faculty of Britain’s Institute on Advanced Volunteer Management. McCurley is the author of 14 books and more than 120 articles on volunteer involvement, including the bestselling basic text, Volunteer Management. His writings have been translated into Spanish, Portuguese, Russian, Ukrainian, Rumanian, Hebrew, Chinese and Korean, among other languages.
Tapping the strengths of your volunteers is one of the topics requested by our membership for further exploration. Inspire and energize yourself and your staff/volunteers to heightened performance and productivity with this workshop focusing directly on what drives motivation. You will take away an action plan for achieving measurable and observable positive results from your team. Workshop topics include: How to Motivate Today's Volunteers, Why People Do What They Do, The Role of Values in the Workplace; The High Cost of Poor Motivation, Changing Behaviour, Setting and Attaining Goals and Action Planning.
Verna Masuda was born in Lethbridge and has made this her permanent home in spite of many years questioning the lure of a really large city. Like many people she used to sit at work each day wondering if this is all there is? Where was the challenge? The freedom of entrepreneurship looked attractive, so she started her first business, a women's retail clothing store, in 1979. After managing two retail stores, Verna found that entrepreneurship was the life for her. She managed The Entrepreneurial Centre for five years, then founded and managed a local Private Vocational School for ten. Today Verna is about to finish a business degree. She is teaching others how to start businesses, consulting with organizations on how to make the workplace more exciting and writing a business plan for a new direct sales business in the health field that she will eventually take global.
Wayne Gretzkly stated that, “he skates to where the puck will be”. In times of rapid change, thinking and acting strategically is imperative! This interactive session will outline and describe a set of steps that you and your organization can follow in developing a strategic plan.
Michael Hastings currently works as an instructor in the Centre of Applied Management at Lethbridge Community College and is an active volunteer! He is President of Volunteer Lethbridge, leads the Board of Elders at Northside Christian Fellowship, and serves on the Sunnyside School Council. His formal training consists of a BA in Park Administration from Washington State University, as well as an MSc in Recreation and Parks Management, and a Doctor of Education specializing in Education Policy and Management, both from the University of Oregon. He has worked in parks and rec as director and supervisor, was President of Son Ridge Developments, and has served as a Program Leader and Instructor at Lethbridge Community College for 25 years. He is married to Gwendolyn and they have six children and two grandchildren.
As this is the last session before September, you are invited to join us afterwards for lunch at a location to be determined.
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